New Patients
Thank you for choosing CCSF and welcome
Our mission of creating a world-class, integrated Cancer Institute for our region, combining interdisciplinary care, clinical excellence, and providing an innovative, patient centric experience in collaboration with an academic partner.
At the Cancer Center of South Florida, we strongly emphasize compassionate and personalized care that focuses on the whole patient. That starts with the experienced specialists we’ve hand selected from around the country to join our collaborative team. Our highly skilled hematology and oncologists’ specialty physicians, nurses, and other professionals work together to recommend the most appropriate treatments.
Your First Visit
During your first office visit, you will be introduced to your whole care team, and we will review the details and treatment options for your diagnosis. Your team will be led by a specialty medical hematology oncology Physician, certified oncology physician assistants, oncology-focused advanced nurse practitioners, and a Registered Nurse navigator. The multidisciplinary team will support your entire care journey from diagnosis to survivorship. At the appointment, we will provide time to answer all your questions, review options, and most importantly, develop your care plan together, ensuring your active involvement in your treatment.
If you need to reschedule or cancel, please notify us 24 hours in advance. Our Physicians and their care teams are available at both of our locations, so you can select the most convenient site. If you need to contact a physician prior to your appointment, we have an on-call physician service around the clock.
Please bring the following items to your first appointment:
- Medications list including dosages and over-the-counter drugs
- Photo identification
- Insurance cards
- Paper pad and pen
When you arrive at the practice, please arrive at least 15 minutes before the start of your appointment to complete any paperwork required. We suggest bringing someone to your appointment to listen to the information shared during your exam, which may also be valuable. Please plan to be at the clinic for at least an hour for your first visit.
Financial and Insurance Support
We will verify your insurance eligibility before your first visit. Following your insurance guidelines, we may collect copayments, deductibles, or co-insurance amounts during your visits. CCSF will file medical claims directly to your insurance plan provider on your behalf. Our support team will ensure you have the lowest possible out-of-pocket expenses. Your insurance provider will send you an Explanation of Benefits directly. If you have any insurance coverage or payment questions, please contact our billing support team at 561-253-3980. A list of insurances we accept can be provided upon request and is available on the website and by request.
New Patient Navigation
Jennifer Schultz, Care Navigation Coordinator
Please contact 561-253-3980, extension 1074
Patient Registration
Save time by filling out our registration form before you come to our office.
Accepted Insurance List
Our Accepted Insurance List provides a comprehensive guide to the insurance plans we work with to ensure seamless coverage for your healthcare needs.
Patient Bill of Rights
All people receiving medical care must be given written information about their right under state law to make decisions about medical care, including the right to accept or refuse medical or surgical treatment. Information about patients’ rights to formulate advanced directives such as living wills and durable powers of attorney for health care also must be provided. CCSF respects a patient’s right to make informed decisions regarding medical care.
As a patient, you have the right to:
- Timely access to medical care.
- Be treated with dignity and respect by each CCSF staff member.
- Medical care that is free from discrimination based on age, sex, race, ethnicity, national origin, language, disease, disability, or religion.
- Easy-to-understand information about your diagnosis and treatment options from your CCSF medical service provider.
- Ask your CCSF medical service provider questions so that you can make informed decisions about your health.
- Request the professional qualifications of the CCSF medical service provider rendering care.
- Communicate confidentially with your CCSF medical service provider.
- Privacy and confidentiality as outlined in the Notice of Privacy Practices (available at the front desk)
- Withdraw your consent, delay, or otherwise refuse examination, intervention, or treatment.
- Continuity of care – if for any reason you decide to seek care elsewhere, your CCSF medical service provider will work to coordinate your care in accordance with your wishes.
- Review and request amendments to your medical records.
As a patient, you have a responsibility to:
- Conduct all your interactions with CCSF staff members, other patients, and visitors in a respectful and polite manner. Verbal or physical intimidation, violence, or the threat of violence towards anyone will not be tolerated and will be reported to the appropriate authorities.
- Be honest and forthcoming with your CCSF medical service provider about the symptoms you are experiencing.
- Provide as complete a medical history as you can, which includes details and information about past illnesses, medications, hospitalizations, and other matters related to current health.
- Cooperate with agreed-upon treatment plans.
- Coordinate routine medical care and delivery of needed medications.
- Fulfill financial responsibilities that are incurred when seeking medical care.
- Understand that CCSF operates in a manner intended to protect patient safety, safeguard confidentiality, and reduce the risk of medical errors.
